Complaints, 2 November 2026

Complaints

A complaint about Cirius Justice can be sent through the inquiry form or by email to claims@ciriusjustice.com. Put "Complaint" in the message, the reference if you have one, and what you want done.

The company will read it and reply. A fixed number of days is not promised for a general complaint, because the company will not publish a deadline it has not adopted as an operating rule. A complaint about personal data is handled on the timetable in the data rights page.

A reply from the company is the company's reply. It is not a decision of the Hong Kong Privacy Commissioner, a European supervisory authority, or any other regulator. You may still contact that body yourself.

Legal work done by an independent partner is complained about to that firm, under that firm's own process. Justice Alliance Party Limited does not decide professional complaints against another firm's lawyers.

Office, by appointment: Room 1802B, 18/F, Fortress Tower, 250 King's Road, North Point, Hong Kong.